Terms of Service

Last updated / effective:

1. Acceptance of terms

[PLACEHOLDER — pending legal review: state that creating an account or using Mako Reach constitutes acceptance of these terms, and how customers will be notified of material changes.]

2. Description of the service

[PLACEHOLDER — pending legal review: describe Mako Reach as a LinkedIn outreach automation SaaS, including that it connects to customer-owned LinkedIn accounts (via a LinkedIn integration provider) to send connection requests and messages on the customer's behalf.]

3. Account responsibilities & acceptable use

[PLACEHOLDER — pending legal review: customer obligations, including compliance with LinkedIn's own terms of use, applicable data protection law (including GDPR) when importing or contacting outreach recipients, and prohibited uses (e.g. spam, harassment, unlawful data collection).]

4. Fees & billing

[PLACEHOLDER — pending legal review: subscription plans, billing cycle, taxes, refund policy, and consequences of non-payment.]

5. Data & privacy

[PLACEHOLDER — pending legal review: reference the Privacy Policy (/privacy) and, where applicable, a separate Data Processing Agreement governing Mako Reach's processing of outreach recipient data as processor on the customer's behalf.]

6. Intellectual property

[PLACEHOLDER — pending legal review: ownership of the Mako Reach platform versus customer-owned data (leads, campaigns, message content).]

7. Termination

[PLACEHOLDER — pending legal review: grounds for suspension/termination by either party, data export window, and deletion timeline after termination.]

8. Limitation of liability

[PLACEHOLDER — pending legal review: liability cap, disclaimers, and exclusions consistent with applicable consumer/commercial law.]

9. Governing law

[PLACEHOLDER — pending legal review: governing law and jurisdiction for disputes.]

10. Changes to these terms

[PLACEHOLDER — pending legal review: how and when updates to these terms take effect, and how the effective date above will be revised.]